Refund and Returns Policy

At WWW.V2G.SHOP, we strive to ensure your satisfaction with every purchase. However, we understand that there may be occasions where you need to return a product or request a refund. This Refund and Return Policy outlines our procedures for handling such situations:

Returns & Refunds:

• Digital Products (Voucher Gift Card Codes, Software): If you encounter any issues with the functionality of a voucher, gift card code, or software purchased from V2G.SHOP, please contact our customer support team at support@v2g.shop within [24 Hours] of purchase. We will investigate the issue and, if verified, provide a refund or exchange for the non-functioning product.

How to Request a Refund or Return:

To initiate a refund or return, please contact our customer support team at support@v2g.shop with your order details and the reason for your request. We will provide further instructions on how to proceed.

Processing Time:

Refunds will be processed within [ 24 Hours] of approval, and the funds will be returned to the original payment method used for the purchase.

Changes to This Policy:

We reserve the right to update or revise this Refund and Return Policy at any time. Any changes will be posted on this page, with the revised date indicated at the top.

By making a purchase on V2G.SHOP you acknowledge and agree to the terms of this Refund and Return Policy.

Last Updated: [25-05-2024]